Risk disclosure

The Privacy Policy of bitbanq (hereinafter referred to as "Company") covers the collection, storage, use and protection of Client’s personal information while using the Company’s site and services. By visiting and using the site, you agree with this Privacy Policy.

The Company follows with respect to the safety and security of personal information of all present and future Clients and site users, on this basis the Company undertakes and guarantees the security and confidentiality of the provided data.



The Company, with the help of sites, services and authorized agents, may collect several types of information about its Clients.

  • Personalized information to open an account, such as name, address, date of birth, passport data, etc.

  • Financial information on bank accounts, transfer statistics, etc.

  • Documents to confirm an identity, such as passport, founding documents, power of attorney, bank statements, etc.

  • Site traffic data by IP Address, site visit personalization by Cookies, etc.


The Company takes all possible measures to ensure confidentiality and security of your personal information, including the organization of a multi-level security system with access rights separation while exchanging information within the Company. The access to personal information of Clients have only those employees who need this information to provide service on your account within the limits of their powers. The Company uses the latest technologies of crypto protection and encryption for data storage on specifically dedicated protected remote servers with limited access. Making a payment from a personal account is provided by filling in forms on processing websites through encrypted data channel, such as the SSL protocol.

The Company is not responsible for Client’s personal or financial information disclosure, including access passwords, happened for the reason of negligence or carelessness of the Client.



The Company uses Client information only to fulfill the obligations and within the framework of Client agreement. The Company may convey the Client’s personal data to associated or affiliated companies, agents or other authorized organizations or persons for the sole purpose of processing the Client’s trading and non-trading orders. The Company guarantees that all authorized persons will adhere to the terms of this Policy and take all necessary steps to protect the Client’s personal data.

© 2019 by bitbanq.com Risk Disclosure: trading in the crypto exchange market and investing in other financial instruments are associated with an increased level of risk arising from the leverage use, which can work in your favor or against you. Before you decide to open a trading account, make sure you are fully aware of the financial risk level according to your financial abilities, knowledge, analytical skills, practical trading skills, as well as an understanding of your own risk tolerance and self-control. Privacy Policy: We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

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